GLowPure Refund Policy

If you are not completely satisfied with your purchase, we have a 90-day return policy, which means you have 90 days after receiving your item to request a return. 

To start a return, you can contact us at admin@myglowpure.com. Please note that returns will need to be sent to the following address

GLowPure, LLC
1615 South Congress Ave, Suite 103
Delray Beach, FL 33445

After you've contacted us, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at admin@myglowpure.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges 
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at admin@myglowpure.com.